How can we help you?

How to Connect Zoho CRM with the Gravity Forms Add-on:

1. Log into your Zoho CRM account dashboard

2. Navigate to Settings → API (or API Keys / Integrations section)

3. Generate or copy your Client ID, Client Secret

4. In WordPress, go to Forms → Settings → Zoho CRM

5. Paste your credentials and click Save Settings

How to Create a Feed:

1. Go to Forms → [Your Form] → Settings → Zoho CRM

2. Click Add New to create a new feed

3. Enter a Feed Name for identification

4. Configure the feed settings — map your form fields to the corresponding Zoho CRM fields

5. Optionally enable Conditional Logic to control when this feed sends data

6. Click Save Settings

What does it do?

This premium Gravity Forms add-on integrates seamlessly with Zoho CRM. When a user submits a form, the add-on automatically sends the data to your Zoho CRM account, eliminating manual data entry and streamlining your workflow.

All Features:

• Create multiple feeds to send Gravity Forms submissions to Zoho CRM
• Map Gravity Forms fields to Zoho CRM fields
• Use conditional logic to control when each feed is triggered based on user input
• Supports all Gravity Forms field types
• Easy setup with API key authentication

How does it work?

This add-on was developed based on the Gravity Forms Add-on Framework. It hooks into the form submission process and sends data to Zoho CRM via their API. The connection is configured in the add-on settings page, and individual form feeds control which data is sent and when.

Requirements:

• WordPress 5.0+
• Gravity Forms 2.5+
• PHP 7.4+
• A Zoho CRM account with API access