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Home Add-ons Gravity Forms + Crisp Chat Integration
Premium Integration

Gravity Forms
+ Crisp Chat Integration

Automatically sync Gravity Forms form submissions directly into Crisp Chat people profiles and conversation timelines in real time without Zapier or monthly fees.

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Gravity Forms + Crisp Chat Integration

Core Features

Direct Crisp REST API connection via secure Plugin ID and API Key authentication.
Automatic People Profile creation in Crisp CRM with full contact details and avatar synchronization.
Instant new Conversation creation in your team inbox right upon Gravity Forms submission.
Automated welcome message or follow-up prompt dispatched directly into the chat session.
Conversation tagging and segmentation: Categorize chats by inquiry type, urgency, or department.
Custom Data (Data Meta) mapping to inject form responses directly into the Crisp contact sidebar.
Conditional logic support to trigger Crisp live conversations only for high-priority inquiries.
Full audit logging: Crisp Session ID and People Profile ID logged into Gravity Forms Entry Notes.

Documentation

View Full Documentation
Setup guide, configuration options, and troubleshooting

How do I enable this?

1
Install and activate the Gravity Forms Crisp Integration Add-on on your WordPress site.
2
Navigate to Forms → Settings → Crisp and enter your Crisp Plugin Identifier and API Key.
3
Open your support or inquiry form, go to Settings → Crisp, and click 'Add New' to create a feed.
4
Select your Action (Create People Profile or Start Conversation) and map form inputs to Crisp fields.
5
Save your feed settings, submit a test inquiry, and verify the conversation appears inside Crisp Inbox.

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What's Included
  • Automatic Yearly Renewal
  • 1 Year Free Support & Updates (Renewable)
  • 24x7 Dedicated Customer Care
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Quick Info
Version 1.0.1
Changelog
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Gravity Forms Gravity Forms + Crisp Chat Integration
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