How to Connect Gravity Forms to Jobber: Automated Field Service Jobs & Client Sync Guide

For mobile service operators, landscaping contractors, residential cleaners, painters, and trades professionals, turning website visitors into scheduled jobs efficiently is the foundation of profitability. Jobber is the operational command center for over 200,000 service pros, orchestrating quoting, crew dispatching, and invoicing.

However, when your WordPress quote calculators and online booking forms exist in silos, office dispatchers spend hours manually copy-pasting customer details. By connecting Gravity Forms directly to Jobber, every form submission automatically provisions clients, schedules jobs, and tracks quotes in real time with zero middleware fees.

Why Native Jobber Integration Outperforms Third-Party Webhooks

Field service businesses need dependable automation that handles customer deduplication, service address geocoding, and custom job line items without running up monthly per-task fees.

Step-by-Step Implementation Guide

Step 1: Obtain Jobber API Access

Log into your Jobber Account. Access your Developer or App Settings to generate your API Access Token.

Step 2: Connect Jobber in WordPress

In your WordPress admin dashboard, navigate to Forms → Settings → Jobber. Paste your API token and save settings to establish an authenticated connection with Jobber’s API.

Step 3: Create a Dedicated Jobber Feed

Open your online booking form or service request form. Navigate to Settings → Jobber and click Add New.

Step 4: Map Client and Job Properties

Map your form fields to Jobber client attributes (Name, Phone, Email, Service Address) and job fields (Requested Date, Service Description, Pricing). The add-on supports custom client fields configured in Jobber.

Step 5: Enable Conditional Logic and Run Test Dispatch

Configure conditional logic to segregate residential vs commercial inquiries or filter emergency requests. Submit a test form entry to confirm that the client profile and job order appear on your Jobber dispatch board immediately.