Refunds
If the product experiences errors within 30 days of purchase due to issues inherent to the product itself, we will provide a full refund. Refunds do not apply if the errors are caused by third-party plugins, themes, or custom code. To initiate the refund process, you must delete the product from your server, local storage, and email attachments. Once you confirm this via our ticketing system along with your order number, we will process your refund. All refund requests must be submitted exclusively through our ticketing system—email or phone requests are not accepted.
Automatic Yearly Renewal & Subscription Terms
By purchasing a subscription product, you agree that your license will automatically renew on an annual basis at the standard rate. You can cancel your subscription at any time directly from your My Account page or by contacting support before the renewal date to prevent future recurring charges.
This policy is part of our Terms & Conditions. To request a refund, please open a support ticket with your order number.