Gravity Forms
+ CiviCRM

Your forms collect donations, volunteer sign-ups, event registrations and newsletter subscriptions. Your supporter records live in CiviCRM. The Gravity Forms CiviCRM Premium Add-on connects the two, so nobody copies form entries into CiviCRM by hand again. Each feed creates or updates a CiviCRM contact (Individual, Organization or Household), finds people who are already in CiviCRM by e-mail address or with your own CiviCRM dedupe rules, adds their e-mail, phone and address, and fills your CiviCRM custom fields.

The same feed can add the contact to groups and tags, record an activity with the form answers, record a contribution that is Completed only when the Gravity Forms payment status is Paid (and follows refunds and failed payments), and register the contact for a CiviCRM event. It works with CiviCRM on the same WordPress site, with no API key, and with CiviCRM on another website (WordPress, Drupal, Backdrop, Joomla or Standalone) through the CiviCRM API version 4. Every entry shows the CiviCRM contact link and what was sent.

CiviCRM is a registered trademark of CIVICRM LLC. This add-on is made by GravityExtra and is not affiliated with or endorsed by CIVICRM LLC.

When a form is submitted, the feed builds the contact from the mapped fields and asks CiviCRM, through its API version 4, whether the person already exists: by e-mail address or with your dedupe rule. It then creates or updates the contact, adds the e-mail, phone and address records that are missing, saves the custom fields, adds the groups and tags, and records the activity, the contribution and the event registration. On the same site the calls run inside WordPress; for another CiviCRM site they go over https with your API key in the X-Civi-Auth header. The contribution status follows the Gravity Forms payment status, every step is written to the entry note, and network errors are retried.