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Gravity Forms
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Create or update a Loops contact when a Gravity Forms form is submitted: map the email, name and custom properties, and optionally send a Loops event, with your own Loops API key.

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Gravity Forms Loops Add-On Setup Guide: API Key, Connection and Feed (WordPress Side)

Video setup guide: Gravity Forms Loops

Core Features

Create or update a Loops contact on form submit, matched by email so there are no duplicates (upsert)
Map the email, first name, last name and any Loops contact properties by name
Optionally send a Loops event after the contact is saved, with mapped event properties
Property values matched to the account's types where known (string, number, boolean, date), never sent in the wrong format
Conditional logic per feed, and several feeds per form for different events
The API key is encrypted at rest and is never shown again, never logged and never stored with an entry
A failed Loops call never blocks the form; the entry is saved and an entry note records the reason
A connection test reads your Loops team name so you know the key works before you build a feed
The add-on only ever contacts the Loops API host; nothing goes through GravityExtra
Works with Gravity Forms 2.9 and newer on PHP 7.4 and newer

What does it do?

Connect your Gravity Forms to your own Loops account. The Gravity Forms Loops Premium Add-on creates or updates a contact in Loops whenever a form is submitted, matching the person by email so there are no duplicates, and can send a Loops event afterwards to trigger a loop or an automation.

Map the email, the first and last name and any Loops contact properties by name, map the properties sent with an event, and use conditional logic so a feed only runs when you want it to. Build several feeds on one form to send different people to different events. Everything runs through your own Loops API key, and nothing passes through GravityExtra.

Your API key is encrypted before it is stored on your site, it is never shown again and never written to an entry or a log, and the add-on only ever contacts the Loops API host. A Loops call that fails never blocks the submission: the entry is still saved and a note on the entry records exactly what happened, so you never lose a lead to a hiccup at the API.

How does it work?

On submit, the add-on sends the mapped email, name and contact properties to the Loops contacts update endpoint with your API key as a Bearer token, creating the contact or updating the existing one. When you set an event name, it makes a second call to the Loops events endpoint to send that event for the same contact, with any mapped event properties. The API key is encrypted at rest and the Loops host is the only host the add-on ever contacts, so nothing is sent anywhere else. A failed call is turned into an entry note and never blocks the submission.

Interface Previews

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How do I enable this?

1
Install and activate the add-on, then activate your license key in Forms → Settings → Loops.
2
Create an API key in your Loops account under Settings and API, then paste it into the settings.
3
Add a feed to a form, map the email and any properties, and optionally type a Loops event name.
4
Set any conditional logic, save, and send a test entry to confirm the contact appears in Loops.

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Quick Info
Version 1.0.1
Tested with WordPress 6.7
Changelog
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