How to Install and Activate Your License Key

Every GravityExtra add-on is installed like any other WordPress plugin and then unlocked with a license key. This guide takes you from your purchase to a working add-on: download the zip, install it, activate the key, and what to do when you want to use the key on another site. It applies to all add-ons; the exact place where the key is entered is shown for each platform below.

Step 1: Download the add-on from My Account

1. Sign in at gravityextra.com/my-account/.
2. Open Downloads (My Account → Downloads). Each add-on you bought is a card with the product name, the file name, an Expires date for download access (or Never) and a green Download button.
3. Click Download and save the zip file. Do not unzip it: WordPress installs the zip as it is.

Your license key is on a different page: My Account → License Keys. Each add-on has a card showing the key, the date until which you get Updates & support (or Never for a lifetime license), the sites the key is active on and a status badge. Keep this page open: you need the key in step 3.

Step 2: Install and activate the plugin

1. In WordPress go to Plugins → Add New → Upload Plugin.
2. Choose the zip file and click Install Now.
3. Click Activate Plugin.

Right after activation a red notice may appear at the top of the admin: “Please activate the license key to use the full functionality of …”. That is expected, it disappears once the key is active.

Step 3: Enter the license key

Every add-on has its own license screen, because the key is checked per add-on. Where to find it depends on the platform:

1. Open the add-on’s license screen. On Gravity Forms add-ons the section is called Gravity Extra License.
2. Copy the key from My Account → License Keys and paste it into the License Key field. Paste it without spaces before or after.
3. Click Activate License. A green message confirms it (“Your license has been activated”), the field is locked and the button changes to Deactivate License.
4. Back in My Account → License Keys the address of your site now appears under Domains.

If you paste a new key later (for example after renewing with a new key), use the Change key link under the field in newer versions of the add-ons. It saves the new key and frees the old one for this site in one step.

How many sites can I use a key on?

Your plan sets how many websites a key can be active on at the same time. You see the plan on the product page and in your order.

• What counts as a site: the address the site reports in Settings → General → Site Address (URL). It is compared exactly, so example.com and www.example.com are two different sites, and so is a staging copy on its own address.
• Using several add-ons on one site uses one key per add-on, and each key counts that site once. Reactivating a key on a site that is already registered never uses a second slot.
• Need more sites? Open License Keys and use the Upgrade to X Sites button on the card. You pay only the difference for the higher plan. Details: How to Upgrade or Manage Your License Plan.

Move a license to another site

A key can be moved at any time. You free the old site first, then activate the new one:

1. On the old site open the add-on’s license screen and click Deactivate License. The key is removed from that site and the slot is freed on our side. (See also How to Deactivate Your License Key.)
2. On the new site install the add-on (step 2) and activate the same key (step 3).
3. Check My Account → License Keys → Domains: it should list the new site and no longer the old one.

All-Access: one key for every Gravity Forms add-on

With an All-Access plan you get one master key instead of one key per add-on. You enter it in each add-on exactly as described in step 3. All add-ons on one website count as one site of your plan (10 sites or unlimited). The plan covers the Gravity Forms add-ons only.

• Download add-ons from the All-Access Library in My Account, or install the free GravityExtra Hub plugin, paste the key once per site and install, activate and update add-ons in one click.
• You can free a site at any time by deactivating the key on it.
• Your existing single add-on licenses keep working as before.

Check that everything works

• The red “Please activate the license key” notice is gone.
• The add-on’s license screen shows Deactivate License (meaning the key is active).
• Your site address is listed in My Account → License Keys.
• Something does not work? See Fix Common Errors. To keep the add-on current, see How to Update Your GravityExtra Add-ons.